Dear Lipreading Mom,
I have hearing loss and rely on captions to understand words. If I want to set up captions for an event, who do I contact? How is this done?
Captivated by Captions
Here are two ideas:
1) Contact your state's department of vocational rehabilitation, and ask for CART (Computer Access Realtime Translation). This is a live, word-for-word captioning service that is performed by a real person, not computer generated. One company that I use in my home state is 20/20 Captioning.
2) Visit the Collaboration for Communication Access via Captioning (CCAC) for a list of CART businesses that can provide this service. Many of these business can perform the service from a distance via Internet connection and, usually, remote CART service can cost less.
I can't emphasize enough the importance of requesting that the host of your event pay for the CART service. It is the host's responsibility that the event be accessible to you and everyone in attendance. Please be polite, but firm, when addressing this matter with the host. You are advocating for an important communication necessity.
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Shanna Groves was diagnosed with progressive hearing loss after the birth of her first child. She was 27. Raised in a hearing family, Shanna traces her hearing loss to a genetic loss on the paternal side of her family. She is mom to three young children, a published author, and speaker. Her books are featured at www.ShannaGroves.com. Shanna blogs about being a hard of hearing mom at http://LipreadingMom.com.